Professional Website Maintenance Services in Uganda
Keep your website secure, fast, and running smoothly with our comprehensive maintenance services. Regular updates, backups, security monitoring, and technical support so you can focus on running your business.
Why Website Maintenance Is Critical for Your Business
A website isn't a one-time investment it requires ongoing care to stay secure, fast, and effective. Without proper maintenance, your website is vulnerable to security threats, performance issues, and lost revenue.
Prevent Security Breaches
Hackers target outdated websites daily. Regular security updates and monitoring protect your site from malware, data breaches, and cyber attacks that could damage your reputation.
Maintain Fast Loading Speed
Websites slow down over time due to bloated databases and outdated code. Regular optimization keeps your site fast, preventing visitors from bouncing.
Avoid Downtime & Lost Revenue
Website crashes can cost you customers and sales. Proactive monitoring and maintenance prevent downtime before it happens.
Keep Software Up-to-Date
WordPress, plugins, and themes release updates regularly. Outdated software creates security vulnerabilities and compatibility issues.
Protect Your Data with Backups
Disasters happen. Regular automated backups ensure you can restore your website quickly if something goes wrong.
Maintain SEO Rankings
Google penalizes slow, broken, or hacked websites. Proper maintenance keeps your site healthy and ranking well in search results.
What Our Website Maintenance Services Include
We handle all technical aspects of keeping your website running smoothly. From security to performance, backups to updates we've got you covered.
Security Monitoring & Updates
24/7 security monitoring to detect threats before they become problems. Regular security patches, firewall updates, and malware scans keep your site protected.
- Real-time security monitoring
- Malware scanning & removal
- Firewall configuration & updates
- Security patch installation
Software & Plugin Updates
Regular updates to WordPress core, themes, and plugins. We test updates before applying them to ensure everything works smoothly.
- WordPress core updates
- Theme & plugin updates
- Compatibility testing
- Update rollback if issues occur
Automated Daily Backups
Your website is backed up automatically every day and stored securely off-site. Quick restoration available if needed.
- Daily automated backups
- Secure off-site storage
- One-click restoration
- 30-day backup retention
Performance Optimization
Regular performance audits and optimization to keep your site loading fast. Database cleanup, image optimization, and caching improvements.
- Database optimization
- Image compression
- Cache management
- Core Web Vitals monitoring
Uptime Monitoring
We monitor your website 24/7 and receive instant alerts if your site goes down. We investigate and resolve issues immediately.
- 24/7 uptime monitoring
- Instant downtime alerts
- Quick issue resolution
- 99.9% uptime guarantee
Technical Support
Need help updating content or fixing issues? Our support team is available via email, chat, and phone during business hours.
- Content updates assistance
- Bug fixes & troubleshooting
- Email & chat support
- Priority response times
Who Needs Website Maintenance Services?
If you have a website, you need maintenance. Our services are designed for busy business owners who want peace of mind knowing their website is in expert hands.
Small Business Owners
Focus on running your business while we handle all technical maintenance. Affordable plans designed for small business budgets.
E-commerce Stores
Keep your online store secure, fast, and available 24/7. Protect customer data and ensure smooth transactions.
Corporate Websites
Enterprise-grade maintenance for company websites. Ensure your professional image stays intact with reliable uptime and performance.
NGOs & Non-Profits
Affordable maintenance for organizations with limited IT resources. Keep your mission-critical website running smoothly.
Busy Professionals
Lawyers, doctors, consultants if you don't have time for technical website management, we handle everything for you.
Marketing Agencies
White-label maintenance services for agencies managing multiple client websites. Reliable partner you can trust.
How Our Website Maintenance Works
Simple, transparent process that keeps your website healthy with minimal effort on your part. Here's how we work:
Onboarding & Audit
We conduct a comprehensive audit of your website to identify security vulnerabilities, performance issues, and optimization opportunities. Then we set up monitoring and backup systems.
Monthly Maintenance Tasks
Every month, we perform scheduled maintenance including software updates, security patches, performance optimization, and backups. You receive a detailed report of everything done.
24/7 Monitoring & Alerts
Our systems monitor your website around the clock. If issues are detected downtime, security threats, or performance problems we receive instant alerts and take action.
Support & Communication
You have direct access to our support team whenever you need help. Monthly reports keep you informed about your website's health and performance.
Maintenance Tasks We Handle
Here's a detailed breakdown of the maintenance tasks we perform regularly to keep your website healthy:
Security Updates
Apply security patches, update firewall rules, scan for malware, and monitor for vulnerabilities.
Software Updates
Update WordPress core, themes, and plugins. Test compatibility before and after updates.
Backups
Automated daily backups stored securely off-site with 30-day retention.
Performance Optimization
Database cleanup, image optimization, cache management, and speed testing.
Uptime Monitoring
24/7 monitoring with instant alerts if your website goes down or experiences issues.
Monthly Reports
Detailed reports on uptime, performance, security, updates applied, and recommendations.
Website Maintenance Pricing Plans
Affordable monthly plans for Ugandan businesses. All plans include security updates, backups, monitoring, and support. Choose the plan that fits your needs.
Basic
Essential maintenance for small websites and blogs. Keep your site secure and backed up.
- Weekly security updates
- Weekly software updates
- Daily automated backups
- Uptime monitoring
- Monthly performance report
- Email support (48h response)
- Up to 1 hour changes/month
- Malware scanning
Professional
Comprehensive maintenance for business websites and e-commerce stores. Priority support and faster response times.
- Everything in Basic, plus:
- Priority security monitoring
- Performance optimization
- Database optimization
- Broken link checking
- SEO health monitoring
- Priority support (24h response)
- Up to 3 hours changes/month
- Emergency support available
Enterprise
Premium maintenance for high-traffic websites and mission-critical online businesses. White-glove service.
- Everything in Professional, plus:
- Dedicated account manager
- 24/7 emergency support
- Advanced security hardening
- Performance optimization
- CDN management
- Custom reporting
- Up to 6 hours changes/month
- 99.99% uptime guarantee
- Instant support response
All plans include 30-day money-back guarantee. Annual billing available with 2 months free. Cancel anytime with 30 days notice.
Why Choose Kico Web Design for Website Maintenance
With many maintenance providers available, here's why businesses in Uganda trust us with their websites:
Proactive, Not Reactive
We don't wait for problems to occur. Our proactive monitoring and maintenance prevent issues before they affect your website or business.
Transparent Communication
Monthly reports detail everything we've done, issues we've resolved, and recommendations for improvement. You always know what's happening with your site.
Fast Response Times
When issues occur, we respond quickly. Priority plans include 24-hour response times and emergency support availability.
WordPress Experts
Our team specializes in WordPress maintenance. We understand the platform inside-out and handle updates and security expertly.
Local Support
Based in Uganda, we understand local business needs and challenges. Support available during Ugandan business hours.
No Long-Term Contracts
Month-to-month plans with no lock-in contracts. We earn your business every month with excellent service.
Website Maintenance Services in Kampala and Across Uganda
We provide professional website maintenance services to businesses throughout Uganda. Our team supports clients in major cities and regions across the country.
Whether your business is in Kampala's city center or operating in Jinja, Mbarara, or anywhere else in Uganda, we provide the same high-quality website maintenance services. Our remote monitoring and support systems allow us to maintain websites anywhere ensuring your online presence stays secure and fast regardless of your location.
Frequently Asked Questions About Website Maintenance
Website maintenance includes all activities needed to keep your website secure, fast, and functioning properly. This includes security updates, software updates, backups, performance optimization, uptime monitoring, and technical support. Think of it like regular car servicing essential to prevent problems and keep everything running smoothly.
You can, but it's time-consuming and risky without technical expertise. Updates can break your website if not tested properly. Professional maintenance includes testing before and after updates, security monitoring, optimization, and immediate issue resolution things that require technical knowledge and dedicated time.
Critical security tasks should be done weekly, backups daily, and performance optimization monthly. Our maintenance plans handle all these tasks on the proper schedule, so you never have to worry about timing.
We test all updates in a staging environment first. If any issues occur, we can quickly restore from our daily backups. You're protected this is why professional maintenance is valuable.
Absolutely! We maintain websites built by other agencies or developers. We'll audit your site, set up monitoring and backups, and take over all maintenance tasks.
Content updates, minor design tweaks, adding new pages, fixing bugs, and other small changes. Major features or redesigns are quoted separately.
No. Our plans are month-to-month with no long-term commitment. Cancel anytime with 30 days notice. We believe in earning your business every month.
Professional and Enterprise plans include emergency support. We monitor your site 24/7 and can respond to critical issues outside business hours.
Yes! Google favors fast, secure, and regularly updated websites. Our maintenance keeps your site healthy, which positively impacts your SEO rankings.
Yes, you can change plans anytime. Upgrades take effect immediately, downgrades at the next billing cycle.
Ready to Stop Worrying About Your Website?
Let our experts handle all the technical maintenance so you can focus on growing your business. Get started with professional website maintenance today.
No long-term contract. Cancel anytime. Quick setup.